Are you trying to open a dashboard and see something like this?
Let’s see if we can help you out!
Firstly..
1. Make sure you’re logged into the google account that matches your account settings.
Dashboards are restricted to certain google accounts as part of data security. The administrator should have added your email to those permissions. If you’ve just set up your account give them a moment to do this.
You can check what email they would have used by looking at your account settings.
Let’s just check the following:
(i) Were you trying to log in with a different google account? If so make sure it matches what you’ve provided.
(ii) Is your browser (like chrome) already logged into the right google account? Check which profile is loaded as it might be automatically trying to load your dashboard with the wrong account. If this is getting confusing try opening up the dashboard in an ‘incognito’ browser window and log in to your google account as prompted.
Still having problems…?
2. If you are still having problems then you will need to notify the team administrator that you do not have permission to access this dashboard.
Simply click here to notify them of this case.